Personal Collection Services

We have a proven track record servicing market leading companies. Based on our experience of over 24 years of commercial collection service, we offer services that meet or stretch our client's needs and bring fewer problems. Clients view us as a consultant and partner. Coastal is known for its professionalism and its expertise in resolving delinquent accounts. The employees of Coastal, rest assured, will always give our full and personal effort and attention. Dominating all other concerns,and governing all the services of Coastal, is our determination to meet and exceed the needs outlined and maintain a positive, business relationship.

Key Benefits

Personal Service

You will feel you are our only client and your claim is our only claim. Debtors feel it too, and respond.

Less Litigation, Thus Faster, Less Costly Resolution of Sensitive Problem Accounts

Over 75% of the money we collect is collected without an attorney.

On-Demand & Free Expert Consultation Service

You will call us for answers to your problems.

Confidence in Your Ability to Resolve Any Problem

Our approach to your accounts will make you and your team more effective and need us less.

Capabilities

Coastal has the philosophy and vision of a leader in the collection industry. Our salesmanship approach to collections has produced impressive results. Our experience and success has set a standard of excellence in our staff, financial responsibility and reliability. Clients from the most respected companies in the world (references available upon request) use us because of our consistant coverage of North America.

The Consultant Philosophy and Respectful Salesmanship Approach of Our Founder Alphonse J. Antico

A collection agency's philosophy is often overlooked as an important capability and criterion for agency selection. To us it is the most important. Coastal's philosophy and approach instilled in the organization by our founder is our guide and is a competitive advantage. This enables us to have one of the most capable organizations for teaming up with clients and their debtors to resolve problem issues and accounts.

Holder of a Certificate of Compliance

You need an agency whose ethical conduct is beyond reproach one with a proven track record for effecting equitable solutions - with dispatch. In essence, you need an agency that will do credit to your organization and will protect your company's hard-earned reputation.
Is there a sensible, practical way to solve the problem of collection agency selection? We believe there is one simple procedure that has proven itself through the experiences of thousands of satisfied clients, from America's most prestigious corporations to companies of moderate size.
We suggest you secure the services of the agency of your choice from among the professionals holding a Certificate of Compliance form the Commercial collection Agency Section of the Commercial law League of America. To be admitted in the Section, a collection agency must meet a rigid set of standards. Applicants are thoroughly screened as to staff, reliability, financial responsibility, experience and professionalism.

Only members of this Section are eligible to hold and display a "Certificate of Compliance," your assurance that they will act in your behalf with confidentiality and within the Section's established Code of Ethics. These members, serving every part of the country, are independent agencies of differing size and capability. Some operate locally or regionaly, while others can serve you nationwide - or internationally. All offer complete, professional commercial collection service.Coastal has earned a Certificate of Compliance since 1976.

Centralized North and South American Provider of Collection Services

All communication and service is done at one centralized location, the New York Center.
This ensures consistent communication, immediate contact; client focus, client image maintained, and high ethical standards.

Proven Experience and Comparable Results

Our industry references indicating our experience are available upon request. Please state your industry and distribution channel. Call any or all of the references we provide, because they will sell you on our capabilities better than we can. Our results speak for themselves. We have tabulated in our Actual Online Proposal collection results in 3 formats: By geographic distribution of claims over the last 7 years; claim size; and Coastal results compared to 1991-1994 collection industry results.

Reference Accounts

Our handling of the following recent sample accounts gained further respect from our clients, and continue to prove that our approach gets results- not always a collection! Excellence in Performance Equals Results

Reference 1

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Reference 2

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Reference 3

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