Salesmanship

At Coastal, you will find Collection Specialists who have mastered the subtle art of SALESMANSHIP.

We convince your delinquent accounts that it is in their best interest to communicate with us, to be fair and honest with us, and to resolve their differences with you in a friendly manner. We do not threaten legal action as a matter of course because we do not think it is in your best interest to seek legal remedies at the drop of a hat.

Salesmanship means more collected without attorney involvement

Our experience shows this kind of SALESMANSHIP pays off. Of all the dollars Coastal has collected over the last nine years, over 75% has been collected in-house by Coastal personnel and the remainder was resolved by attorneys! That means, for every $1,000,000.00 recovered for our clients over the last five years, over $750,000.00 was recovered by our in-house Collection Specialists and less than $250,000.00 was recovered by attorneys. This means our clients are not constantly being asked to advance funds for legal expenses because we use the courts only as a last resort.

If you are using another collection firm right now, ask them about their collection ratios. The lower their in-house ratios, the more it is costing you for their service. Odds are, they do not even know their in-house ratios because they are more interested in business volume than in serving your needs. Coastal makes just one guarantee: We will pursue every account personally to its just conclusion! Our staff Collection Specialists will do everything possible to resolve each of your claims quickly, personally and amicably