Coastal Performance and Results

Agency average collection time:

Over the last c. 10,000 claims closed with money collected, without the help of an attorney, the average collection time, as measured from date opened until last payment, is 81.26 days. Claims which took longer than 1 year (less than 3% of the total) were excluded from the average. If included, this average was 96.92 days. The average days before the first payment ranges between approximately 45 and 60 days.

Coastal Claim Distribution and Collection Results by State and Region:

The percentage above each regional bar is our collection ratio for that region.

For example: The debtors we collect from in the Western region represent about 12% of the dollars placed with Coastal. We collect 48.01% of the dollars placed in that region.

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Collection Results:

Region	State	%of Total Dollars Placed	%of Total Claims Placed		Collection Ratio
Western	AK	0.12%	0.19%		24.32%
	AZ	0.64%	0.79%		44.95%
	CA	7.89%	6.44%		47.92%
	HI	0.14%	0.15%		81.83%
	ID	0.20%	0.16%		58.87%
	MT	0.11%	0.14%		59.51%
	NV	0.56%	0.26%		93.45%
	OR	0.72%	0.36%		17.56%
	UT	0.29%	0.28%		51.65%
	WA	0.71%	0.53%		36.95%
	WY	0.03%	0.07%		54.51%
Western Totals		11.40%	9.39%		48.01%
S Central	AR	0.30%	0.48%		60.43%
	CO	0.64%	0.72%		39.76%
	KS	0.23%	0.45%		55.16%
	LA	0.98%	1.07%		47.67%
	MO	1.70%	1.21%		44.64%
	NM	0.17%	0.29%		59.00%
	OK	0.36%	0.80%		70.85%
	TX	6.09%	5.57%		42.01%
S Central Totals		10.47%	10.59%		44.91%
N Central	IA	0.10%	0.28%		61.58%
	IL	2.59%	2.74%		54.66%
	IN	0.68%	0.81%		75.80%
	MI	1.81%	1.98%		45.59%
	MN	0.74%	0.71%		48.87%
	ND	0.02%	0.05%		87.49%
	NE	0.33%	0.30%		44.86%
	OH	1.83%	2.23%		58.55%
	SD	0.08%	0.10%		50.22%
	WI	0.42%	0.65%		59.98%
N Central Totals		8.58%	9.86%		54.77%
Southeastern	AL	1.28%	0.89%		48.98%
	FL	7.03%	5.88%		43.10%
	GA	1.59%	1.84%		40.20%
	KY	0.47%	0.71%		47.94%
	MS	0.22%	0.55%		48.89%
	NC	1.14%	1.41%		56.73%
	SC	1.06%	0.80%		50.98%
	TN	0.53%	0.96%		60.22%
Southeastern Totals		13.32%		13.03%	46.06%
Northeastern	CT	3.96%	3.30%		54.01%
	DC	0.80%	0.81%		55.55%
	DE	0.42%	0.35%		61.42%
	MA	4.50%	3.91%		54.13%
	MD	2.56%	2.56%		48.17%
	ME	0.41%	0.45%		49.40%
	NH	0.51%	0.58%		65.86%
	NJ	8.68%	7.83%		56.75%
	NY	26.59%	29.21%		49.01%
	PA	5.34%	5.08%		58.01%
	RI	0.48%	0.38%		37.24%
	VA	1.25%	1.69%		63.63%
	VT	0.17%	0.28%		72.31%
	WV	0.28%	0.41%		63.67%
Northeast Totals		55.94%	56.85%		52.51%
Other	PR	0.26%	0.20%		46.08%
	VI	0.02%	0.07%		62.40%
Other (PR,VI) Totals				0.27%	47.52%

Growth by a personalized approach and focus

Coastal, after 26 years of serving clients, is still a dynamic and growing company. We have brought a positive, personal approach to an all too impersonal business. Our success ratios and our steady growth are proof that this approach works better than any other. Coastal clientele come from a choice number of specialized major industries - and they include some of the top companies in those industries. We have concentrated on these specialized industries because we understand how they function. As a company which offers real service - not lip service - we know we can perform for you because we know your business and we know your debtor's business!